Station message
The power assistance button for the door to the waiting room on platform 1 is currently out of action and awaiting an engineer to attend. We apologise for any inconvenience this may cause you.
Cheshunt at a glance
Address:
Cheshunt stationWindmill Lane
Cheshunt
Hertfordshire
EN8 9AQ
Ticket office:
Monday to Friday: 06:15 - 19:45Saturday: 06:15 - 19:45
Sunday: 08:15 - 15:40
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
- Wifi
- Seated area available
Staffing level | Part time |
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CCTV | Yes |
Station operator | Greater Anglia |
Ticket office opening times |
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Top up Oyster cards here | Yes |
Smartcards issued here | Yes |
Top up Smartcards here | Yes |
Validate Smartcards here | Yes |
Smartcards information | Tickets can be collected on Smartcard at this station |
Travel card | Zone 8 |
Penalty fares | LE |
Top up Smartcards here | Yes |
Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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Left luggage | Available: No |
Lost property |
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Seated area | Yes
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Waiting room | Platform 1
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Station buffet | Coffee kiosk Yes
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Toilets | Yes
The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office |
Baby changing facilities | No
|
Wifi |
Yes
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ATM machine | Yes
Located on concourse |
Shops | Passport Photo Booth Yes
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Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
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Staff help | Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
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Induction loop available | Yes |
Ticket machine | Yes
|
Accessible booking office counter available | Yes
|
Ramp for train access available | Yes
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Accessible taxis information | Details of nearest taxis are shown on station information poster |
National Key toilets available | Yes
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Step free access | This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the Ticket Office. |
Ticket gates | Cheshunt station has Secure Station Acreditation Yes
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Impaired mobility set down available | No
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Wheelchairs | Yes
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Cheshunt Station Car Park
Car park 1 | Station Car Park |
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Car park 1 operator | National Car Parks Ltd |
Car park 1 spaces | 184 |
Car park 1 opening times |
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Car park 1 charges |
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Car park 1 contact details | URL: http://www.ncp.co.uk |
Car park 2 | Premium Bay |
Car park 2 operator | National Car Parks Ltd |
Car park 2 spaces | 5 |
Car park 2 opening times |
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Car park 2 charges |
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Car park 2 contact details | Telephone: 0845 050 7080 |
Onward travel | Buses operate from outside the station. Cheshunt is a PlusBus location click here to see the PlusBus map |
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Cycle storage available | Yes |
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Cycle storage spaces | 78 |
Cycle storage sheltered | Yes |
Cycle storage CCTV | Yes |
Cycle storage location | Platform |
Cycle storage types |
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Rail replacement information | London Overground substitute buses only, bus stop outside station entrance. |
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Taxi rank | Out of station turn left |
Virtual Tour
Want to check how accessible Cheshunt is for you? Check out our virtual tour.